Guest Comments
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Langley, BC
1/27/2012
We were greeted and seated quickly by the hostess. Our Server, Koral, came to our table within seconds and staff was knowledgeable and helpful. Our food arrived quickly and hot.
Edmonton, AB
1/27/2012
The Manager, Scott, came by and apologized for the loud crowd next to us and was cracking really funny jokes. Made our night! Very pleasant guy! Service was great and food was hot and fresh.
Vancouver, BC
1/27/2012
Our Server, Nathan, had a great sense of humor and made dining a lot of fun, especially with his great energy when singing the birthday song to my father.
Vancouver, BC
1/27/2012
There was 3 adults, and 6 small children at our table. The staff and Emily, especially, went out of their way to really help the kids have a great time and stay busy so we could enjoy our dinner. A great experience!
Edmonton, AB
1/27/2012
Always friendly (Joy), great service, smiling, happy to see us, knew our order ahead of time because we are regular customers!
Abbotsford, BC
1/27/2012
They make us feel very welcomed. We always enjoy going to Red Robin; the food is great, the management is awesome and Carri is a great person!
Burnaby, BC
1/27/2012
Christy recognized us from a previous visit, spoke to my son specifically about soccer (he was in uniform) and greeted us like friends.
West Edmonton, AB
1/27/2012
Our server, Chris, recognized I had just come in from the cold, and offered to bring me a hot drink, then he also brought water without asking. He was very friendly, even though I was a bit grumpy, he didn't let it faze him. He made a ...
Abbotsford, BC
1/27/2012
Rebecca made our 70th birthday dinner a real treat - enjoyed the song (they were enthusiastic and cheerful yet we could see how busy they all were, but took time to show they really cared) - could see them working efficiently, courteously t...
Edmonton, AB
1/27/2012
Our glasses were filled constantly without being asked. Our food was awesome and Imran was very polite, friendly, made suggestions and made my son feel very welcome.
Burnaby, BC
1/27/2012
We visited the restaurant to take my son out for lunch. He attends SFU and was not able to make it home for the weekend and I had come out to visit him. Our server, Ella, asked us about our day, and I explained why we were there. She made a...
Kelowna, BC
1/27/2012
Ryan, at the Kelowna location, came out to speak with us about my celiac disease. He recognized us from previous visits and was excited to tell us that gluten free buns were now available if I wanted to give it a try instead of the lettuce ...
Surrey, BC
1/27/2012
Our Server, Kate, kept giving my kids refills without them asking for them; I thought that was really nice. Everyone was friendly in the restaurant and that was awesome. Langley They were all extremely helpful with my gluten allergy. I was ...
Kelowna, BC
1/27/2012
We were presented with a gift certificate because our son was due to have surgery at BC Children's hospital the following day. The GC was so he could come back after his surgery and enjoy a milkshake and food!
Surrey, BC
1/27/2012
Anish was my Server and it was my birthday. He was extremely attentive to my table and gave us refills without us having to ask for them; same for fry refills. He saved me the embarrassment of being sung Happy Birthday to. We never had to w...
Vancouver, BC
1/27/2012
General friendliness! Kayla brought extra napkins without asking. Refills on soft drinks were fast and didn't need to ask for them.
Burnaby, BC
1/27/2012
It was my friend's birthday, so the Servers came to sing happy birthday. My Server (Shiko) was very attentive, very friendly, and very polite.
Edmonton, AB
1/27/2012
It's our favorite family restaurant. Our Server, Samantha, was great; she acknowledged everyone at the table, service didn't take long, and wasn't overbearing. It was great.
Abbotsford, BC
1/27/2012
The hostess was the most prompt hostess we've had in a long time. Our server, Adrianna, was very concerned when my burger came not as I had asked for it, and pink. The Manager visited the table to bring me a new burger and told me I wo...
Victoria, BC
1/27/2012
Jeff and Chelsea welcomed me in a very professional manner; they were polite, considerate, prompt and helpful. Excellent experience! With staff like this your business will thrive. Thank you!
Surrey, BC
1/27/2012
It was my brother's birthday and Caitlin kindly brought a small treat (cake) with no extra cost, she was very thoughtful, and has great customer service!
Vancouver, BC
1/27/2012
Our server, Samantha, did everything to make our visit pleasant. I would say above and beyond the call of duty. We spoke to the Manager to express our extreme satisfaction with Samantha.
Maple Ridge, BC
1/13/2012
Guest Email- Last evening my friend and I visited your Maple Ridge location. As we walked up to the restaurant, we both noticed how clean your windows were. They actually sparkled! When we were seated, I took some time to look around at my ...
Vancouver, BC
1/13/2012
My girlfriends and I frequent Red Robin for our Birthdays as we love the way the staff sing Happy Birthday to us! We make it a regular visit. Love it and the staff!
Kamloops, BC
1/13/2012
We never had to ask Kristi for refills on drinks, she was always coming by and checking on the table. Was great to see her so attentive!
Langley, BC
1/13/2012
Andrea was very polite and was always smiling. Even though she had other tables she was able to give us great service. Drink refills and fry refills were spot on and she gave all of us the same amount of attention. :) oh and my wife LOVED h...
Edmonton, AB
1/13/2012
Chrissie provided fast service. A very pleasant atmosphere and awesome staff. Manager was very friendly but not fake like some are. Good overall experience.
Surrey, BC
1/13/2012
I am handicapped, and Anish made allowances for my disabilities. He was very patient despite being run off his feet. The restaurant was very busy and he had a lot of tables to wait on and he never rushed us one bit. He still managed to supp...
Abbotsford, BC
1/13/2012
On our way in and our way out, the hostess opened the door for us. Our server, Melissa recommended a side of hot sauce to compliment the 5 alarm burger we ordered. We were impressed that the Manager even came by to say hi and make sure ever...
Maple Ridge, BC
1/13/2012
My son (Karson) just started working for this Red Robin and he felt comfortable enough to invite me to dinner and meet his fellow employees and manager. They were all wonderful. I am so impressed with the way Red Robin treats staff members ...
Burnaby, BC
1/13/2012
Nick was very attentive and made sure I was happy each time he passed by. I believe this to be exceptional service. He was very friendly and I could see that he enjoyed serving us and the other customers around us.
Kelowna, BC
1/13/2012
A server, Steven (I think), didn't realize we had been waited on and came over to make sure we were taken care of. He continued to smile and be friendly throughout our visit even though he wasn't our server.
Maple Ridge, BC
1/13/2012
We had a great meal, great service and a good time with Tammy! Also the manager came by our table and was hilarious and very pleasant! (I think his name was Scott). Enjoyed my visit to RR Whitemud Crossing!
Vancouver, BC
1/13/2012
Arlo was especially patient and kind with our table of many pregnant mothers and young babies. It was a genuine kind of service from the heart that made my visit great!
Kamloops, BC
1/13/2012
We asked Lawrence the name of the teriyaki sauce, which he found out, then he gave us a sample to take home. Best server ever. It's rare to find that now.
Langley, BC
1/13/2012
Jessa CDT was a true example of how Customer Service Excellence is displayed! She was able to answer all question regarding Gluten Free options and engaged the entire table in conversation. Great personality!
Surrey, BC
1/13/2012
Service was amazing, best I've ever had!! Seriously!! Niki loves her job and it shows! We will be back!!
Edmonton, AB
1/13/2012
I never had to even ask Paul for drink refills, and I usually have a lot of drinks when I eat out. I was very impressed!
Vancouver, BC
1/13/2012
Shayla was very nice and made good suggestions on what to order. She was very friendly and funny. She made us laugh.
Victoria, BC
1/13/2012
Our server, Stacy, was just out of this world. She was so amazing and made us feel very welcome. She was very accommodating of our group which included a baby and really made our dining experience great.

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