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Unbridled Acts
Parkwood, BC
3/23/2012
Guest Voice - It was my nephew's first birthday and they made him feel like a little king! He was smiling the whole time; he even got a birthday song from the staff (which was great), an utterly delicious looking sundae and great servi...
Vancouver, BC
3/23/2012
Rose acknowledged us every time she walked past our table. She refilled our drinks just before our glasses were empty, thanked us more than once and was busy when we were leaving but still took notice of us and hollered goodbye and thanked ...
Coquitlam, BC
3/23/2012
Our server, Cary, was very attentive and energetic; he made great suggestions and brought us refills whenever he saw our drinks getting low. He was awesome with our son and brought the whole table's mood up after a tough day. We'l...
Langley, BC
3/23/2012
Our server, Paige, heard our son say he liked a certain dipping sauce; she brought it out, without us even asking!
Kelowna, BC
3/23/2012
The hostess, a very nice young man, came and opened the door for me before I even got there. He was very polite; a great asset for you.
Surrey, BC
3/23/2012
Our waitress, Karen, was most pleasant and more helpful than any waitress we have ever had; she just had that extra special touch.
Victoria, BC
3/23/2012
Jason was friendly, attentive without being overbearing, anticipated our requests for drinks and fry refills and brought them to the table before we had a chance to ask for them and always with a smile that appeared genuine.
Coquitlam, BC
3/23/2012
Steffan was outgoing and funny - he stayed at our table and chatted with us for a few minutes when we first arrived and came by frequently afterwards to ensure we were well taken care of. He was a truly great server and my friend and I even...
Abbotsford, BC
3/23/2012
My friend walks with a cane. One of the staff members always opens the door when we come in and leave. Just this little attention makes the visit special. We visit the Red Robin in Abbotsford on a regular basis. The manager always stops by ...
Victoria, BC
3/23/2012
The server and manager dealt with specific allergies and returned twice to clarify issues to ensure we were satisfied. Very good attention to detail; superior service by Brittany!
Edmonton, AB
3/23/2012
Anne Marie instantly remembered my family from our last visit at least two months ago, us being all together that is. She immediately engaged my father (who is a character to say the very least) in conversation with fun banter, and had us a...
Burnaby, BC
3/23/2012
I don't usually take the time to go online and write a comment card but I felt I had too. I had a great experience during my last visit to your restaurant all thanks to Shiko. Simply said, he was a great server and thought you and his ...
West Edmonton, AB
3/23/2012
Brittany addressed and served our 6 and 7 year old granddaughters as she would an adult. I feel this consideration towards children helps them mature with confidence. Thank you BRITTANY.
Victoria, BC
3/23/2012
Meghan provided excellent service and very good menu suggestions that made the meal more enjoyable; a good value. She was very attentive and polite.
Burnaby, BC
3/23/2012
Our host talked to us the whole way to our table, very outgoing and friendly! Our server, Kristine, was very friendly, conversed with us and was so bubbly and full of smiles, we couldn't help but be in a good mood. She anticipated all ...
Abbotsford, BC
2/24/2012
They introduced me to a lettuce-wrapped hamburger, something I had never seen or experienced before, it was great because I can't eat wheat flour products!
Edmonton, AB
2/24/2012
Very friendly!!! Excellent food suggestions; the Tower Of Onion Rings is now my favorite on the menu!
Victoria, BC
2/24/2012
My elderly mother has severe allergies to fruit, particularly lemon and tomato. Our server, Meghan, took great care with the meal to ensure that my mother's menu selection (including individual ingredients, such as in the salad dressin...
Burnaby, BC
2/24/2012
Nick was great! We had trouble picking out burgers...and he not only made suggestions - he went the extra mile by putting the burgers on platters and having them cut in half - something we'd never thought of before! It was a great idea...
Maple Ridge, BC
2/24/2012
We had a party of 25, half of which were kids. We had just came from a hockey tournament and had to eat quickly before the kid's 2nd game. Teresa suggested ways to order for faster service. She also took a copy of our tournament schedu...
Vancouver, BC
2/24/2012
Nathan, our Server, was top notch! It was my Niece's 7th birthday and the team also sang at our table, which was a lot of fun. Although the birthday girl received her sundae, Nathan also served all the other 3 kids a mini sundae too. H...
Surrey, BC
2/24/2012
It was my birthday visit to Red Robin and Nga provided exceptional service. Although she was busy, Nga always attended to us to make sure we were doing well. She always had a smile on her face and was polite as could be! She really made our...
Edmonton, AB
2/24/2012
Tammy was EXTREMELY nice to us and talked to us like we were her friends. Her service was better than any other service I have received before. She truly was an amazing Waitress. Drinks were being refilled without asking, she helped us pick...
Burnaby, BC
2/24/2012
Extra fries, funny jokes, Byron let me order right away, didn't pester me constantly and let me stay and relax a bit after meal without rushing me out the door.
Edmonton, AB
2/24/2012
I ordered the Avo Cobbo salad and asked if I could switch the blue cheese for cheddar cheese and switch the grilled chicken for breaded chicken, and it was no problem at all. I was able to customize my meal and enjoy it even more. I really ...
Abbotsford, BC
2/24/2012
Our Server was Chris R. Over the past few years we have been going to this Red Robin. He has far and above been our best Server. Not only does he provide excellent service, but he is very easy to deal with and is always patient with us. We ...
Abbotsford, BC
2/24/2012
Our Server, Rachel was an awesome Server! She made us feel welcome and we had a great time with her! Her enthusiasm and fun-like spirit was definitely there. She engaged us and cracked jokes. It's because of the great service we had to...
Burnaby, BC
2/10/2012
It was extremely busy and the Manager sat us very quickly. Also, Phil was extremely friendly and quick with getting our orders.
Abbotsford, BC
2/10/2012
Chloe asked if we were in a hurry or had any specific needs we wanted to share as we had 2 young children. She was extremely warm and inviting and was always 1 step ahead of us with table requirements, etc. She was definitely note worthy an...
Vancouver, BC
2/10/2012
We have 2 twin 3 yr old girls. The Hostess made it extremely easy for my wife and I to enjoy our meal (not always easy with two young children). She was extremely polite and attentive. This made for a very memorable meal.
Burnaby, BC
2/10/2012
Our Waitress, Katrina, was simply amazing. Very friendly; engaged our 10 month old son Maxwell, picked up his toys a couple of times, and was extremely attentive to our table's needs. She was just excellent!
Vancouver, BC
2/10/2012
Nathan was very nice. He knew a lot about the menu and was very quick and attentive. I am also a Server, and I can say he did an awesome job. He remembered everything we ordered and brought it out, including our side sauces etc. He refilled...
Victoria, BC
2/10/2012
They asked about my seafood allergy and the Manager came out to the table, explained the strict allergy policy and gave me a print out of the acceptable food. He was extremely helpful, friendly, and we all were truly impressed!
Kelowna, BC
2/10/2012
Jaylynn was very attentive to our needs; she brought refills without us asking, was very cheerful and actually took the time to talk to us. As she said, she has an eagle eye and made us feel like we were not just another table.
Maple Ridge, BC
2/10/2012
The Manager, Katelyn, came to our table and asked how everything was. She also let us know that there was a new menu item (which was calamari) and said that we should really give it a try...we did and it was excellent! Thank you Katelyn
Surrey, BC
2/10/2012
Tony made sure we had everything we needed and checked back often to make sure we were enjoying our meal.
Victoria, BC
2/10/2012
It was very busy, but despite the fact our Server (Fraser) had a lot of customers, he still served us in a quick and timely manner. He was pleasant and eagerly granting our every request. Reality is that few very Waiters are actually able t...
Burnaby, BC
2/10/2012
Our Server, Byron, chatted with my kids and made them feel very special. He did not rush them even though they were taking their sweet time picking what they wanted from the menu. Byron friendly teased my son after he found my son had excha...
Edmonton, AB
2/10/2012
Tammy is our absolute favourite Server at Red Robin. We ALWAYS try to get seated at one of her tables. She is fast, efficient and genuinely friendly. Every. Single. Time!
Kelowna, BC
2/10/2012
Catherine offered water in sippy cups when kids were done their drinks. Chatted with the kids and made them feel special too!
Maple Ridge, BC
2/10/2012
Teresa was amazing. She served our entire boys hockey team. She was very good! She kept our orders in check by using the boy's jersey number.
Burnaby, BC
2/10/2012
Nick was great! We had trouble picking out burgers and he not only made suggestions - he went the extra mile by putting the burgers on platters and having them cut in half - something we'd never thought of before! If it wasn't for...
Abbotsford, BC
2/10/2012
Whoever the Host was, they opened the door for us on our way out, wished us well and said have a good day! You don't get that anywhere these days - along with excellent food and service!!!
Edmonton, AB
2/10/2012
Server arrived to refill drinks just as the previous drinks were emptied...smooth transition from one drink to the next!!!
Victoria, BC
2/10/2012
Just as we were walking up to the restaurant, the Manager opened the door and welcomed us...well done. I told him so. Our Server was excellent; he anticipated our every need and was very responsive to our requests. All I had to do was look ...
Edmonton, AB
2/10/2012
Heather was friendly and sincere. She gave prompt service, told us about the new menu and talked about the lettuce wrap versus bun; just excellent at her job.
Kamloops, BC
2/10/2012
Amanda was great; we had drinks before we knew it and things we didn't know but we asked about, she kindly answered which made us feel good. The Hostess held the door open for my dad who is 83; she was very kind and made us feel welcom...
Victoria, BC
2/10/2012
Fallon was absolutely phenomenal! She gave honest opinions about the food and made great recommendations based on what I wanted. She brought me a much needed glass of water without me having to ask and she brought us extra lemons! We asked ...
Kelowna, BC
2/10/2012
It was my daughter's birthday and our Server, Andrea, and several other staff sang Happy Birthday to her. We also had two people at the table that are handicapped and our Server was extremely attentive to them.
Langley, BC
1/27/2012
We were greeted and seated quickly by the hostess. Our Server, Koral, came to our table within seconds and staff was knowledgeable and helpful. Our food arrived quickly and hot.
Edmonton, AB
1/27/2012
The Manager, Scott, came by and apologized for the loud crowd next to us and was cracking really funny jokes. Made our night! Very pleasant guy! Service was great and food was hot and fresh.
Vancouver, BC
1/27/2012
Our Server, Nathan, had a great sense of humor and made dining a lot of fun, especially with his great energy when singing the birthday song to my father.
Vancouver, BC
1/27/2012
There was 3 adults, and 6 small children at our table. The staff and Emily, especially, went out of their way to really help the kids have a great time and stay busy so we could enjoy our dinner. A great experience!
Edmonton, AB
1/27/2012
Always friendly (Joy), great service, smiling, happy to see us, knew our order ahead of time because we are regular customers!
Abbotsford, BC
1/27/2012
They make us feel very welcomed. We always enjoy going to Red Robin; the food is great, the management is awesome and Carri is a great person!
Burnaby, BC
1/27/2012
Christy recognized us from a previous visit, spoke to my son specifically about soccer (he was in uniform) and greeted us like friends.
West Edmonton, AB
1/27/2012
Our server, Chris, recognized I had just come in from the cold, and offered to bring me a hot drink, then he also brought water without asking. He was very friendly, even though I was a bit grumpy, he didn't let it faze him. He made a ...
Abbotsford, BC
1/27/2012
Rebecca made our 70th birthday dinner a real treat - enjoyed the song (they were enthusiastic and cheerful yet we could see how busy they all were, but took time to show they really cared) - could see them working efficiently, courteously t...
Edmonton, AB
1/27/2012
Our glasses were filled constantly without being asked. Our food was awesome and Imran was very polite, friendly, made suggestions and made my son feel very welcome.
Burnaby, BC
1/27/2012
We visited the restaurant to take my son out for lunch. He attends SFU and was not able to make it home for the weekend and I had come out to visit him. Our server, Ella, asked us about our day, and I explained why we were there. She made a...
Kelowna, BC
1/27/2012
Ryan, at the Kelowna location, came out to speak with us about my celiac disease. He recognized us from previous visits and was excited to tell us that gluten free buns were now available if I wanted to give it a try instead of the lettuce ...
Surrey, BC
1/27/2012
Our Server, Kate, kept giving my kids refills without them asking for them; I thought that was really nice. Everyone was friendly in the restaurant and that was awesome. Langley They were all extremely helpful with my gluten allergy. I was ...
Kelowna, BC
1/27/2012
We were presented with a gift certificate because our son was due to have surgery at BC Children's hospital the following day. The GC was so he could come back after his surgery and enjoy a milkshake and food!
Surrey, BC
1/27/2012
Anish was my Server and it was my birthday. He was extremely attentive to my table and gave us refills without us having to ask for them; same for fry refills. He saved me the embarrassment of being sung Happy Birthday to. We never had to w...
Vancouver, BC
1/27/2012
General friendliness! Kayla brought extra napkins without asking. Refills on soft drinks were fast and didn't need to ask for them.
Burnaby, BC
1/27/2012
It was my friend's birthday, so the Servers came to sing happy birthday. My Server (Shiko) was very attentive, very friendly, and very polite.
Edmonton, AB
1/27/2012
It's our favorite family restaurant. Our Server, Samantha, was great; she acknowledged everyone at the table, service didn't take long, and wasn't overbearing. It was great.
Abbotsford, BC
1/27/2012
The hostess was the most prompt hostess we've had in a long time. Our server, Adrianna, was very concerned when my burger came not as I had asked for it, and pink. The Manager visited the table to bring me a new burger and told me I wo...
Victoria, BC
1/27/2012
Jeff and Chelsea welcomed me in a very professional manner; they were polite, considerate, prompt and helpful. Excellent experience! With staff like this your business will thrive. Thank you!
Surrey, BC
1/27/2012
It was my brother's birthday and Caitlin kindly brought a small treat (cake) with no extra cost, she was very thoughtful, and has great customer service!
Vancouver, BC
1/27/2012
Our server, Samantha, did everything to make our visit pleasant. I would say above and beyond the call of duty. We spoke to the Manager to express our extreme satisfaction with Samantha.
Maple Ridge, BC
1/13/2012
Guest Email- Last evening my friend and I visited your Maple Ridge location. As we walked up to the restaurant, we both noticed how clean your windows were. They actually sparkled! When we were seated, I took some time to look around at my ...
Vancouver, BC
1/13/2012
My girlfriends and I frequent Red Robin for our Birthdays as we love the way the staff sing Happy Birthday to us! We make it a regular visit. Love it and the staff!
Kamloops, BC
1/13/2012
We never had to ask Kristi for refills on drinks, she was always coming by and checking on the table. Was great to see her so attentive!
Langley, BC
1/13/2012
Andrea was very polite and was always smiling. Even though she had other tables she was able to give us great service. Drink refills and fry refills were spot on and she gave all of us the same amount of attention. :) oh and my wife LOVED h...
Edmonton, AB
1/13/2012
Chrissie provided fast service. A very pleasant atmosphere and awesome staff. Manager was very friendly but not fake like some are. Good overall experience.
Surrey, BC
1/13/2012
I am handicapped, and Anish made allowances for my disabilities. He was very patient despite being run off his feet. The restaurant was very busy and he had a lot of tables to wait on and he never rushed us one bit. He still managed to supp...
Abbotsford, BC
1/13/2012
On our way in and our way out, the hostess opened the door for us. Our server, Melissa recommended a side of hot sauce to compliment the 5 alarm burger we ordered. We were impressed that the Manager even came by to say hi and make sure ever...
Maple Ridge, BC
1/13/2012
My son (Karson) just started working for this Red Robin and he felt comfortable enough to invite me to dinner and meet his fellow employees and manager. They were all wonderful. I am so impressed with the way Red Robin treats staff members ...
Burnaby, BC
1/13/2012
Nick was very attentive and made sure I was happy each time he passed by. I believe this to be exceptional service. He was very friendly and I could see that he enjoyed serving us and the other customers around us.
Kelowna, BC
1/13/2012
A server, Steven (I think), didn't realize we had been waited on and came over to make sure we were taken care of. He continued to smile and be friendly throughout our visit even though he wasn't our server.
Maple Ridge, BC
1/13/2012
We had a great meal, great service and a good time with Tammy! Also the manager came by our table and was hilarious and very pleasant! (I think his name was Scott). Enjoyed my visit to RR Whitemud Crossing!
Vancouver, BC
1/13/2012
Arlo was especially patient and kind with our table of many pregnant mothers and young babies. It was a genuine kind of service from the heart that made my visit great!
Kamloops, BC
1/13/2012
We asked Lawrence the name of the teriyaki sauce, which he found out, then he gave us a sample to take home. Best server ever. It's rare to find that now.
Langley, BC
1/13/2012
Jessa CDT was a true example of how Customer Service Excellence is displayed! She was able to answer all question regarding Gluten Free options and engaged the entire table in conversation. Great personality!
Surrey, BC
1/13/2012
Service was amazing, best I've ever had!! Seriously!! Niki loves her job and it shows! We will be back!!
Edmonton, AB
1/13/2012
I never had to even ask Paul for drink refills, and I usually have a lot of drinks when I eat out. I was very impressed!
Vancouver, BC
1/13/2012
Shayla was very nice and made good suggestions on what to order. She was very friendly and funny. She made us laugh.
Victoria, BC
1/13/2012
Our server, Stacy, was just out of this world. She was so amazing and made us feel very welcome. She was very accommodating of our group which included a baby and really made our dining experience great.

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